Question 1

What is SMMSUPER?

Accepted Answer

SMMSUPER is a full-service social media marketing (SMM) panel offering followers, likes, views, subscribers and more across every major social platform — at the lowest prices and with the fastest delivery in the region.

Question 2

How do I place an order?

Accepted Answer

1) Create an account. 2) Add funds from the "Add Funds" page. 3) Pick the service you want from the catalog. 4) Paste the link, enter the quantity, and submit.

Question 3

Which payment methods are available?

Accepted Answer

Binance Pay, USDT (BEP20 and TRC20), Sham Cash, Syriatel Cash, and manual bank transfer over WhatsApp.

Question 4

How long does an order take to complete?

Accepted Answer

Depends on the service. Most orders start within 0–30 minutes. The estimated completion time is shown next to each service.

Question 5

What happens if my order fails?

Accepted Answer

The amount is automatically refunded to your account balance. You can review every refund in the "Refunds" page.

Question 6

Can I refill followers/likes if they drop?

Accepted Answer

Yes — services labeled with a guarantee support the Refill feature within their guarantee window.

Question 7

How does the affiliate program work?

Accepted Answer

Earn a commission on every order placed by users you refer with your link. The default rate is 5% and is added automatically to your balance.

Question 8

Do you offer a reseller API?

Accepted Answer

Yes — we have a full API compatible with the standard SMM panel spec. See the API page for documentation. Your API access has to be enabled by an admin first.

Question 9

How do I contact support?

Accepted Answer

Open a support ticket from your account, or message us on WhatsApp directly. Replies usually come within 30 minutes.

Question 10

Is my data safe?

Accepted Answer

Yes. We never ask for your social media passwords. We only need the public link to the account or post you want services for.

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